Terms, Conditions & Delivery
This site is owned and operated by The Home Cinema Centre Ltd (Registered Number 295368). If you would like to ask us anything about these terms and conditions please view the contacts section of this site and send us a message.
VAT number - 880 3330 38.
Registered address: 1a Torphichen Street, Edinburgh, EH3 8HX.
The Home Cinema Centre primarily sells within the UK. We are able to ship goods to Europe and beyond. Please contact us for a shipping quotation. In these instances payment will only be accepted via direct BACS payment.
The Home Cinema Centre has made every effort in the preparation of the website and its content herein. In particular in relation to the products pricing and in their description. However we cannot be held responsible for any material error made in terms of description or pricing made on this site, colour of certain items may also differ depending on the quality/settings of your computer monitor. Packaging may differ from that shown on the website. A VAT receipt is available on request.
Acknowledgment and Acceptance of you order
As soon as you have placed your order you will be sent an initial e-mail confirming your order.
Upon receipt of your order we will contact you by e-mail to inform you of availability and estimated delivery time. You will also receive a unique reference number that represents your order with us. This will help with any future correspondence, and we recommend that you use this number when contacting us. Alternatively you can contact the shop and query availability of any item prior to ordering.
Withdrawal & Cancellation Rights
When buying goods and services over the internet, you are entering into a legally binding contract. You have the right to cancel your order within 14 days of receipt of the goods. It is your responsibility to return the goods to us in their original condition and packaging. We recommend that you use a registered service for your return as we will not be held responsible for damage incurred in transit even if the goods were originally faulty. If damage occurs or the goods are not returned as new they will be returned to you.
Please contact us first before returning any items.
Ordering errors can be rectified before clicking on the commit to buy button on the website and also before you enter your card details.
Delivery charges are clearly stated on items on the commit to buy area of the website.
If the item is to be sent to a BFPO (British Forces Post Office) address, you are advised to contact us first.
It is also to be noted that where sending to the Highlands, Islands and the Channel Isles, there may incur extra costs and we should be contacted first for a quote.
Links to other websites and liability
Links to other websites are provided from ours. We do monitor these sites periodically, but cannot be held responsible for the content, information or views portrayed on these sites.
The Home Cinema Centre complies with all areas of data protection law, and states categorically that no customer’s details will be divulged to any third party for any reason other than the remit of the law.
Once you have committed to a purchase and used our website we would like to stay in contact with you and provide you with product updates. You can browse and use the website without disclosing any of your personal details, but if you wish to make a purchase you will be required to enter some details to assist us with this order. At this point you may choose for us to keep your contact information on file, or not.
880 3330 38
Changes to Legal Notices
The Home Cinema Centre reserves the right to change any of the data or information contained within this website and any of the terms and conditions of purchase. We recommend you check the terms and conditions regularly to be aware of any change that might have been made since your last purchase.
All of our new products are supplied with the full manufacturers’ warranty - typically one or two years - unless otherwise stated. Please ask for details on specific items
All used products are supplied with a minimum of three months warranty.
Additionally we provide a free of charge extended guarantee on certain products.
Please note that there will be a service charge on items returned where no fault is found.
Exclusions. We will not cover repairs as a result of non-domestic use, neglect or deliberate damage
We will not repair or replace items that are user replaceable including but not limited to batteries and bulbs
We will not repair or replace cosmetic damage and/or damage that does not alter the performance of the product.
Any inconvenience or loss suffered by not being able to use the product
Any loss other than the repair or replacement of the product.
The Waste Electrical and Electronic Equipment (or WEEE) Regulations are now U.K. law. All European member States including the U.K. have agreed to reduce the amount of WEEE that is being disposed of in landfill sites.
The Home Cinema Centre Ltd are “doing our bit” under these regulations by offering our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product. More Information here>